UX DESIGN COACH / FREE WORKING TOOL

The Usability Session Kit

30 minutes · Plan a focused test of one important task.

Use a real project. Read each prompt, capture your answer, then choose one next action. No signup required. Your answers are not submitted or saved by this worksheet. Print or save a PDF before leaving; use your browser’s print command if JavaScript is unavailable.

01 / Name the decision

What design decision will this session inform? Define the person, task, context and uncertainty.

Example: Can a first-time customer find a delivery option and understand its cost before paying?

02 / Prepare responsibly

Record participant criteria, access needs, invitation, consent, recording choice, who can see notes and when notes will be deleted.

Use participant IDs. Ask permission before recording. Do not paste identifying research data into AI tools without authorization.

03 / Write a neutral task

Describe the situation and goal without naming the button or path you want the person to choose.

Instead of “click Delivery,” try “You need this by Friday. Find out whether that is possible and what it would cost.”

04 / Run the session

Draft an introduction: We are testing the design, not you. You can pause or stop. Try the task as you normally would.

Ask “What are you thinking?” or “What would you expect next?” Avoid teaching the interface while measuring task completion.

05 / Capture observations

For each participant record task outcome, assistance, errors, exact observation, relevant quote and context. Separate observation from interpretation.

Record “paused at the price for 12 seconds and asked about shipping,” not “hates the checkout.”

06 / Make a bounded decision

Group patterns and contradictions. Name the change, confidence, next check, owner and date.

A small qualitative study can surface issues; it does not establish population-wide prevalence or a conversion lift.